Frequently Asked Questions
Common questions about our products, services, and ordering process.
What products does Century Mingjiang manufacture?
We manufacture two main product lines: (1) Energy Storage — including all-in-one ESS (Apollo, Ares series), wall-mounted batteries (Athena series), rack-mounted batteries, and lead-to-lithium replacement batteries; (2) Solar Lighting — including flood lights, street lights, all-in-one street lights, garden lights, security lights with cameras, solar fans, and LED strips.
What is the MOQ (Minimum Order Quantity)?
MOQ is typically 20 units per model for standard products. For OEM/ODM custom packaging, the MOQ is 500 units. Sample orders (1 unit) are welcome for testing and evaluation.
What certifications do your products have?
Our products carry CE, UN38.3, and MSDS certifications. Energy storage products use LiFePO4 battery cells that meet international safety standards. We can provide additional certifications based on your market requirements.
What is the lead time?
7-15 days for sample orders, 25-35 days for bulk orders depending on quantity and customization requirements.
What warranty do you offer?
We offer a 5-year warranty on battery systems (energy storage products) and a 2-year warranty on lighting products. The warranty covers manufacturing defects under normal use conditions.
Can products be customized?
Yes, we offer comprehensive OEM/ODM services including custom appearance, parameters, packaging, and certifications. Visit our OEM/ODM page for details.
What battery technology do you use?
All our products use LiFePO4 (Lithium Iron Phosphate) battery cells, which offer superior safety, 2000-4000 cycle life, and stable performance across a wide temperature range.
Do you offer solar panel compatibility?
Yes, our energy storage systems are designed to work with solar panels. The Apollo and Ares series include built-in MPPT charge controllers. We can recommend compatible solar panel configurations for each product.
What payment methods do you accept?
We accept T/T (bank transfer), L/C (letter of credit), and other commonly used international payment methods. Payment terms are negotiable based on order volume.
Do you ship worldwide?
Yes, we export globally. We have experience serving clients in Europe, the Middle East, Africa, Southeast Asia, and Latin America. We can handle export documentation and work with your preferred freight forwarder.
Are your products suitable for European markets?
Yes, our energy storage systems feature European standard 230V AC inverters. Our products carry CE certification required for European market access.
Can I get a product catalog?
Yes, please contact us through our contact form or email, and we will send you a complete product catalog with specifications.